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Star Air Conditioning FAQ

Are ductless mini splits right for me?

Ductless mini-split systems are suitable for homes without ductwork, for room additions, or for targeted heating and cooling. They offer flexibility, energy efficiency, and individualized climate control. Consider them if you want zone-specific comfort.


How to size a unit for my home?

The size of the HVAC unit should match the heating and cooling needs of your home. Factors such as square footage, insulation, and climate influence sizing. It's crucial to consult with a professional to determine the right size for optimal efficiency and comfort.


What can I troubleshoot before calling?

Some problems can be solved without giving us a call. Here are some common items to check before calling:

  • Ensure the thermostat is set correctly
  • Verify that the air filter is clean
  • Inspect the vents to ensure they are open and unblocked
  • Check for any unusual sounds or odors coming from the system

Is the Membership Program Worth It?

Yes! Air conditioning equipment cared for by professionals lasts longer, costs less in repairs, and runs more efficiently. That’s why we offer the program. Not only do you get two tune-ups a year in our program, you also are given 2 free service calls if problems arise. Members also get extended warranties and priority service. For a low monthly or one-time yearly fee, you get all of these competitively-priced benefits plus the peace of mind knowing that you’ll get the best performance from your equipment. 


How Often Should You Change Your Filters?

Determining how often to change your AC filter is based on several things. First, the presence of pets. Pets contribute a lot of foreign matter to the air that finds its way into the AC filters. Pets usually require a filter change monthly. Second, the general environment where your home is built. A dusty environment will be evident in the filters of your air conditioner. Typically filters are changed every 3 months but sometimes environmental factors dictate more often. Third, the lung health of a home's occupants. Asthma or allergy sufferers will need higher-rated filters changed more often to keep the air cleaner. This will lessen their symptoms and contribute to greater health. 


Do Smart Thermostats Save Money?

Smart thermostats are definitely worth the upgrade. Their initial cost has gotten cheaper and cheaper over the years and their features continue to get better. Smart thermostats give you greater control over your air conditioner so that you can use it more efficiently to increase comfort and lower bills. Most thermostats even send you a report at the end of the month telling you how much you have saved since installing that particular product. 


What is a SEER Rating?

SEER stands for Seasonal Energy Efficiency Rating. It is a system that allows people shopping for new central air conditioners to be able to compare the operating costs and energy needs of a new unit. SEER ratings are determined by the ratio of cooling power per unit of electricity needed to accomplish it. SEER scores range from 13 to 25. The higher the number the more efficient the system and the lower energy costs will be. However, better technology means a higher initial cost. The technicians at Star Air Conditioning & Heating can help you select the right system to fit your goals and your budget.


Why do I need an Air Conditioning tune-up?

The comprehensive air conditioning or Heat pump tuneup has a number of benefits.

  1. A problem may be found before it becomes a larger more expensive problem. Our Gold Club membership includes over 23 checks on your Air Conditioning system.
  2. It could save you from having to have air conditioning service when it could turn into a more expensive after hours emergency service.
  3. A maintenance agreement can save you up to 25% off repairs.
  4. As a Gold club member you get listed as priority when scheduling your Air Conditioning Service.
  5. With the Gold Club membership, we schedule two tuneups per year to assure that nothing has broke or wore out.